YuppTV, the first of its kind, presents a true example of how best the Media, Entertainment and Internet could be converged to enable you get access to some of the most exciting Ethnic TV Channels and Entertainment content anytime anywhere like never before. With YuppTV, make sure that you never miss your favorite Ethnic programs even while you are on the move.

We are extremely passionate about delivering the most sought after entertainment content around the world. With YuppTV you can now personalize your favorite TV channels and catch them Live on your Mobile, PC & IPTV. So, what are you waiting for? Just login and get access to the world of non stop entertainment on your Mobile, PC, and IPTV. Now sit back and Njoy your favorite TV channels live and happening!

Follow 3 easy steps to create a new YuppTV account:

» Right side of the homepage you will find an Option called “New User”.



» fill in a simple registration form, which will ask for few basic details, and click on the button “I Agree”.
» Click on the confirmation link sent to your email account, which you have submitted during the registration process to complete the registration. Once confirmed, you are now all set to use your account.

* For a more Detailed Description of how to open an account and use our services, do watch out for OUR DEMO, which would demonstrate of how to use YuppTV Services.

Four steps to subscribe your favorite TV Channels:

» Login to your account



» Go to all channels or the channels you are specific and select the same



» Once, you have subscribed your favorite TV channel, simply click on Add to Cart option and then click Check Out.


» New channels will be billed at the rate indicated on their sign-up pages.

If you have opted for recurring billing option the total amount for the channels will be debited from your account and subscription will be renewed automatically until you cancel your subscription (which can do at any time), or cancelled by YuppTV or simply re-subscribe like the way you have done it for the first time.

»  Sign in using your YuppTV Login and password.
»  Go to My Account page, which is at top of home page.



»  Select Change of Plan option and delete the channels which do you want to delete






You can also request to Customercare@globaltakeoff.com to cancel your subscription. Your channel will remain active until the end of the subscription period but no further charges will apply. You can utilize the Balance amount for a new choice or you can also request for the refund.

Yes, you can access your YuppTV account using the same login information as only your subscription is cancelled but not your YuppTV account.

You can unsubscribe from our Email update services, using the link given in the end of any of our mails.

» Click on the Forgot password option displayed on the home page.



» Submit the email address which you have submitted during the registration process. Kindly watch out for the email that you will receive from YuppTV, which would consist of your original password.




*kindly ensure that you change your password information to avoid any fraud or hacking over the internet.

Change your password information, with the change password option available on your account page.

You can only update your channel list from your account, only if you have opted for recurring bill option during the registration process. To update the channels in your cart, logon to YuppTV, go to My account page, click on the change plan option available. Now, add or delete channels from your channels and then check out. Follow the billing instructions to update the channels and their subscription details.

* You cannot add or delete for any of the free channels available with YuppTV.

You can view your transaction details, using the Transaction details option available on your account page.

» Logon to www.yupptv.com
» Go to My Account Page
» Watch out for the option "Edit Profile" on your screen

Customers, who opt for Recurring bill option, your subscription would be renewed on an auto-renewal basis or until your subscription is cancelled by YuppTV. If you choose to cancel your subscription, you will get the refund on prorated basis.

» We accept all major credit cards (Visa, MasterCard and American Express).

Yes, we accept Paypal payment.

» You may terminate your subscription at any point of time or for any reason and YuppTV ensures that your credit card will be fully reimbursed.
*Contact us at: support@globaltakeoff.com and specify your requests with all the necessary details included.

Sorry, currently, we accept only credit cards for online subscriptions. We would surely communicate the information, if you open up for any other payment modes.

The security of your personal information is very important to us. Using a credit card for shopping online is simple and secure. We are a VeriSign Secure Site. We have obtained a security certificate from VeriSign View Certificate .We use industry standard secure server that supports 128-bit SSL encryption. what it essentially means is that whenever you provide the credit card information, it is transmitted across the Internet in an encrypted (scrambled) format and it is not decoded until our bank server receives it. We only accept credit card information online on our secure server. Please do not give us your credit information by email / telephone or any other source.

The YuppTV web site runs best on Internet Explorer version 6 or higher, with Windows XP. It may work on other operating systems and browsers, but reliability may not be guaranteed and some of the features may be limited or unavailable if you are running from a configuration that is not recommended.

Recommended Configuration:

Operating System » Microsoft Windows XP Home Edition, Professional Edition, or Media Center Edition
Web Browser » Internet Explorer 6 or above
Media Player » Windows Media Player 9 or above (download from the Microsoft web site here: Download)
Processor » At least 500Mhz Intel Pentium/Celeron Family or AMD K6/Athlon/Duron Family or compatible
RAM » 256MB RAM +
Connectivity » Broadband (cable, DSL, or a T1 Line). Our streams are also compatible with windows mobile devices.

*Please note that new Intel Macs (Mac book, Mac Book Pro, iMac) do not support Windows Media yet and YuppTV services are unavailable to those users using this software.

You can check your Bandwidth using the Bandwidth Test available on YuppTV My Account Page.

» Turn on your speakers

» Make sure you’re 'Master Volume' and 'Wave' is up and not set on the 'Mute' mode.



» Check the audio by trying to play media content from other websites. Player image with Mute Button highlighted

» Check the audio by trying to play media content from other websites.

» In the Windows Media Player, go to Tools > Options and make sure it is set on 'Download Codec’s automatically'. 'Codec’s' enables you to see your Digital videos, by compressing and decompressing the data.







» Reinstall Media Player or roll back to previous version.
» Restart your computer for the changes to take place.

Click here, and then select the appropriate Windows Media Player for your operating system. After the download, open the installer and complete the installation.

» Click on the Active X Control you come across on your account page



» Save the file to the Disk



» Drag and Drop the downloaded file on browser



» Simply click Install now



» To successfully install the Active x Control on your PC, restart the browser.

For the Windows Media Player Series 9 or 10, use the following configurations :

» Pull down the Tools menu of your Windows Media Player and select Options.
» In the Player tab, be sure the Download Codes Automatically box is checked.




» Be sure the Connect to the Internet (overrides other commands) box is checked.
» In the Performance tab in the Connection Speed category, select Choose connection speed.





» In the connection speed drop down menu, choose the speed that adheres to your Internet service. If you do not
know your connection speed, contact your Internet Service Provider.

» Select the Network tab.




» Uncheck the top two Streaming Protocol circles: Multicast and UDP. Leave TCP and HTTP checked.
» Below in the Streaming Protocols section, click on the HTTP protocol.
» Click Configure.
» Change the Proxy Setting to Do Not Use a Proxy Server.




» Click OK in the Configure Protocol window.
» Click Apply.

If you see a message indicating that Windows Media Player is buffering after the video has started playing, it means that the player ran out of data from the stream and has to wait to receive more data from YuppTV before it can start playing again. This can be caused by any of the following:

» You are trying to view a stream for which your connection to the Internet is inadequate. For example, watching a 300k stream on a 64K ISDN or dial up connection.

» Your Internet connection is temporarily busy with another task, such as downloading a large e-mail attachment or Web page in another window. This is especially true of dial-up connections, where the video requires nearly 100% of the connection to continue to play.

» Your ISPs connection to the Internet is temporarily congested, due to traffic.

» You are using a background application that requires Internet bandwidth, such as file sharing applications.

» You are using an HTTP proxy connection for Windows Media Player, and the proxy server is not delivering data to you quickly or frequently enough.

» Yes, it is true; the problem is occasionally on our side!

Regardless of where the problem is, you can minimize the number of interruptions due to buffering by increasing the size of the buffer used by Windows Media Player. By default, Windows Media Player will buffer 3 seconds of video, which is sufficient in most cases. By increasing the buffer to a larger value, such as 10 seconds, your player will be able to continue to play even if there is a temporary slow down with your connection that lasts more than 3 seconds. You don't want to make the buffer bigger than you really need, because you must wait this amount of time initially before the video will start to play.

To increase your buffer in Window Media 9 or Windows Media 10, follow these steps:

» Select Options from the Windows Media Player drop down menu.




» Click on the Performance tab.
» Under the Network Buffering section, change the seconds of content.




» Click OK.

Access denied indicates a problem with your browser. Please try the following :

» Clear browser cookies and cache by opening your browser, then click on Tools -> Internet Options -> clear/delete cookies.
» Restart your computer.

Yes, you can! You can connect your PC to TV, by using a simple S-Video cable and an RCA / VGA audio cable. Click on view full screen to watch YuppTV on a regular TV screen.

Watch the Video below for a simple guide of how to connect your computer to the TV

Cables
Input

S-Video




RCA



VGA


For a more detailed demonstration, visit http://www.weethet.nl/english/video_connect_pc2tv.php. if you any further queries, do write us at info@globaltakeoff.com

No, you can access the YuppTV service only from a single location at a time. Dual login is prohibited.

No, our content is delivered only as a streaming media file and cannot be saved on your computer.

YuppTV recommends our subscribers to use Microsoft Internet Explorer 6, or any higher version.

Yes. We provide you a 24*7 online customer support, where you chat with the support executives on any queries,
issues or problems you come along across the portal.

Please contact us at support@globaltakeoff.com

Sorry, we currently offer email support only in English and going forward we will make sure that you get the support in your preferred language.

If you have a problem not listed in these FAQ pages, please send us an e-mail describing your situation. Please be sure to include your username in your email message and we will reply at the earliest.

You can join the Yupptv.com referral program right away after successful signup!

» Login into your account and then go to invite friend�s page. Then from there login into your Google account or Yahoo account or Rediff account or Hotmail account and from there you extract your friends list and just click on the send button. An invitation mail will be sent to all your friends with your unique referral link.

» At the bottom of you�re my account page you can find your unique referral link, just copy it and forward this link to your friends through yahoo messenger, G talk, MSN messenger, Skype�

» Advertise this unique your referral link on your blogs, forums, websites� and earn commission when you get new paid referrals.

Our system will store the referral id along with the new account information so we will know that the new account was referred by the referral program member associated with that unique referral id.

Login and go to your my account page there on the right side of the page you can see your referral commission, number of paid referrals and number of free referrals.

Yes, earned commission credits of current month can be used to purchase Yupptv products and services only in the next month.

» You must request your payment by sending a mail to referral manager.
» Your payments will be released only when total commission exceeds a threshold of $25.
» All the payments will be made through Paypal.com. No other form of payments will be made.

Payments are processed only on 8th of every month.

No, the referral program is not retroactive. Only accounts signed up after you join will qualify as referred sites. And the referral count will be only starting from the referral program launch.

You can email support@yupptv.com, with any questions about the referral program.

USER POLOCIES

Yes. All Channels or movies or magazines available on YuppTV are legal signed and acquired. All TV Channels are licensed from the individual Channel or Content providers. When you subscribe for a Channel or Movie or Magazine on YuppTV, a portion of the purchase price goes to Content Providers. So next time whenever you logon to YuppTV, do remember that You are also avoiding some of the other pitfalls associated with file sharing networks, such as computer viruses, poor audio quality, lengthy download times, and missing or inaccurate album information.

Yes. You can access YuppTV from any location across the Globe. But to access the TV channels, please make sure that you have all the devices required like the PC, Mobile or Set Top Box connected Television sets. And also ensure that your devices have the internet connectivity of higher bandwidth preferably in the range of 512 Kbps.

We have adopted this feature for security purposes to avoid any illegal logins using your account information. If you have not logged out properly, please wait for 10 minutes and try to login again. To avoid this error, ensure you properly logout every time you login.